Consultant Spotlight - Jess Allcock

This is the first instalment of our consultant in the spotlight series, this series will focus on the consultants that make Jayco Recruitment what it is. The first consultant that we are going to shine a spotlight on is Jess Allcock. Jess recently re-joined the Jayco team after originally starting in December 2019, she is currently heading up our Social Care division. Jess has answered some questions for you to help understand her role at Jayco in more detail.‍

What is your role at Jayco?

As a Senior Consultant my role here is to provide support to clients who look after vulnerable service users both Children and Adults who suffer from Mental Health, Learning Disabilities, Substance misuse and other health related Issues. From bringing on new clients, managing their accounts, building relationships and onboarding experienced candidates who meet all our client’s criteria.

How did you get into recruitment/ why did you choose recruitment?

I started within recruitment when I was 16 just leaving school, it was something I kind of fell into on an apprenticeship. In my first 4 years I completed my diploma in recruitment. I have worked within Catering, Oil and Gas and now Health and Social care recruitment and can honestly say the Health and Social Care sector Is the sector which I love. The clients, service users and staff are doing such a brilliant job and it is great to be a part of that.‍

What is a normal day for you?

A normal day starts off with a catch up with our clients, ensuring all of their staff have arrived on time, getting feedback from the staff on nightshift and checking if they are in need of any last minute cover. From this we tend to get shifts so we work on allocating the suitable worker to the role. I would then go onto cv searching, pre-screening candidates and also taking interviews for our temporary and permanent vacancies.  

During the afternoon, I spend my time visiting new and current clients, however, with lock down all our meetings are over now over zoom. I introduce new businesses to our service and explain how we can work together to gain the best possible outcome for their services. With this in mind, throughout the day I also fill any emergency last minute shifts that come in, ensuring our clients maintain the best possible service and their requirements are met. There is never a point of the day where you are left with nothing to do you are busy from the moment you step in the door.

Main challenges of the role?

The most challenging part of the role I have come across at the moment Is definitely the lack of communication at the moment I have with candidates and clients due to COVID. I am very much a people person, I love to get out visiting my clients, dropping them little treats and just checking in on how things are and at the moment this is not possible. Everything is having to be communicated either over the phone or zoom which isn't Ideal. We always have our staff coming into the office for regular chats and catch ups to let us know how their work Is doing and unfortunately all this has had to stop. I am looking forward to when the world goes back to some sense of normality and we can start to see everyone again.

Most rewarding aspect of the role?

I would have to say, the most rewarding part of the role is building relationships with clients who are a little sceptical of agencies. Not only this, but helping candidates find permanent placements in positions they once thought was never possible as they had a lot of self-doubt. There has been a number of occasions where a temporary member of staff has gone into a placement as a Support Worker and ended up getting taken on permanent by that client as a Team Leader.  

Jess is currently recruiting for the following roles Children’s Home Manager (Newton Aycliffe), Deputy Children’s Home Manager (Newcastle), Food Bank Manager (South Shields) and she is always looking for Project Workers and Support Workers across the North-East to join our temporary work force. If you have more than 6 months paid experience in any of these roles please email your CV jess.allcock@jaycorec.co.uk.